1. How much is event delivery? 
    For events that require a simple drop-off, we charge a moderate $20 delivery/set-up fee. We do not return to clean up the service area or remove refuse for this service. We also offer a buffet set-up for $50 per event which includes buffet set-up, two staff and service for up to two hours, clean up, and refuse disposal. 

    We charge a nominal fee of $1 for every mile  up to 150 miles one-way. We do not do events that exceed a total travel distance of 300 miles. For instance, if you arranged for a buffet set-up and your event was a travel distance of 100 miles one-way, included with the $50 set-up fee  you would be charged for a total of $150. 

2. Are disposables included? 
    Yes, we include disposable plates, plastic cutlery, and 2-ply napkins. Cups as requested. 

3. Do you provide bar service? 
    No, we do not provide or serve alcohol. If you have questions about having alcohol at your event please contact us. We have worked with, and can make recommendations for several bar services. 

4. Is there a charge for having the food trailer at my event?
     Yes. We do require a minimum fee of $800 in product and service sales for on-site events from the months of February though May and a minimum fee of $1000 in product and service sales from the months of June through October. We close the trailer during the months of November through January. Trailer service includes two hours of trailer fees ($100 per hour), event service, clean up, refuse disposal and $600 applied to food. Anything over two hours of actual service time will be charged a rate of $15 an hour per staff member and trailer fees ($100 per hour) accrue as well. 

For private events that request to sell items individually to their guests, the $800 minimum is still in effect, however you would only be responsible for the net sales difference. For example, if you hired our trailer and services for a private event, and your guests purchased food to a total of $700, then you would be responsible for the difference of $100. A 50% deposit is still required to book the trailer and held in lien. The difference is refunded after the event as is usually available within 1-3 business days. 

For on site establishments, such as wineries, breweries, and distilleries requesting us to be at an event for the sole purpose of individual vending for their guests or to sell food and services exclusively, we require a minimum of $600 per day, prior to the event. In addition, we are at no obligation to create or build a specialty menu.

5. Is a plated and served meal the same price as a buffet? 
    No. A plated and served meal is more expensive than a self service buffet as it requires labor at the event. Extra service staffing fees apply for plated meals and events with 100+ people and requiring more than 2 staff members.

6. Is a deposit required? 
    Upon full menu proposal agreement, we require 50% down. We will hold the date for a period of 7 days after the initial invoice is submitted. If a deposit is not paid within that time frame, we are not at liberty to hold the date you are requesting and you may risk losing that date. You do have the option of paying with a credit or debit card online when the invoice is submitted to you via email or you may mail us a check. We will send a receipt that the deposit has been paid if you choose to mail a check. After the deposit has been paid, the final balance must be paid 7 business days prior to the event and includes the final guest count. Refunds will not be given if the guest count decreases after the 7 day period.

7. Is gratuity included in the menu pricing?
    Yes. We charge an 18% gratuity based on your menu pricing. For instance, if you order $500 in food, your total with gratuity would be $590.

8. Are there labor charges? 
    When an event requires Tucky's Southern Kitchen & Pantry staff on site, there is a $15 per hour, per staff member labor charge past the first two hours of service (first two hours and two staff are included in the basic set-up fee of $50 and includes set-up and tear down times). 

9. What are rentals? 
     Rentals are anything needed besides food, serving equipment and disposable wares (which we provide) that is being requested. Rentals may include tables, chairs, china, linens, etc. and are charged in your invoice. 

10. How much notice do you need for a catered event? 
    We require a 7 day advance notice for catered events of 99 people or less, and 2 weeks advance notice for caterings of a 100 people or more. We may still be able to fulfill your catering needs on shorter notice, but reserve the right to add a 10% late notice fee to recover our additional costs. 

11. When do I need to get a final guest count to Tucky's Southern Kitchen & Pantry? 
    Seven days prior to your event. Within those seven days we can accommodate reasonable increases in attendance, but not allow reduction in    
attendance numbers. 

12. To save on the delivery fee, can I pick up the food? 
    Yes. If you agree to pick up the food the day of your event between 11:00am and 5:00pm. Your order will be accompanied with disposable serviceware and accompanied with flatware and napkins suited for your event size. Cups as requested.

13. Can we sample the food? 
    We would love to provide a small sampling at no cost, but only for those considering Tucky's Southern Kitchen & Pantry as a serious candidate for their next catering event.

14. Will you help us procure food donations for our fundraiser? 
    Absolutely! Tucky's Southern Kitchen & Pantry is all about giving back to the community. We’ll even work with you on preparing food donations that you secure.

15. Do you offer a non-profit discount? 
    We are always willing to work with other non-profit organizations to meet event needs on an individual basis. 

16. Do you cater on Sundays? 
    We cater seven days a week. However, we are closed on Thanksgiving Day, Christmas Day, and New Year’s Day.